After Sales Team
- Total activity 151
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 93
Articles
Recent activity by After Sales Team-
How to disassemble my control box for repair or storage?
Please find different disassemble videos for MSpa models if you have repair or storage request:How to disassemble Frame Mono control box: How to disassemble Comfort Meteor control box:
-
How to set up my Spa?
Please make sure that you have read your USER MANUAL and watch SET-UP VIDEOS before inflating and set up your MSpa.Frame Mono Set-up: Comfort Meteor Set-up:
-
Can I use an extension lead?
No, extension cables must not be used with MSpa products. MSpa pumps are equipped with a 5.1 m (16.7') power cable, which is typically sufficient to reach the nearest grounded socket with RCD prote...
-
Frame Mono Features
-
The screen displays error code F1
The F1 error code usually indicates a filtration issue. Please check if the filter cartridge is clean and properly installed.Please follow this video for F1 or not filtering general troubleshooting...
-
How does the 8-hour Auto-Filtration function work?
The 8-hour Auto Filtration system operates automatically when the spa is not in use and no other functions are active.- When the power is on and the RCD has been activated, the filter pump will aut...
-
Do I need a flat surface to set up my Spa?
Yes, an MSpa must be placed on a completely flat and solid surface.
-
Comfort Meteor Set-up
-
Why is my Spa no power?
DO NOT plug your MSpa into an extension lead. We recommend following below troubleshooting steps or follow this video for general troubleshooting:Step 1: Please check whether the PRCD/GFCI is funct...
-
How does the Self-Cleaning Cycle work?
Auto Cleaning Mode prevents buildup by reversing the filter pump. You may watch SETUP VIDEOS from this youtube link to see how filter function works in 4'07''-4'27'': - When in this mode, the displ...